telecheck scoring

What is proper validation for this type of collection account - a copy of the bounced check?
I'm already signed up with PG and each time I go into the report it says the report date of the day I first pulled it. I do not think it is current. The scores are not accurate either. I pulled my TU through myfico.com and it was much lower than what PG reported.
They put a Discover TL into dispute when we had a scanned version of the Providian CO we were disputing interrupting the two paragraphs of our letter .
(Telecheck scoring) I'm not Christine and I know you are following now what happened, nodding.